From the very first day we launched, one thing has never changed: our commitment to delivering a safe, fair, and enjoyable online entertainment experience to every Malaysian player. Get to know 998hihi up close — who we are, what we stand for, and why thousands of players choose to be with us every day.
Two pillars that underpin every decision we make for Malaysian players
Mission 998hihi is to be the most trusted online entertainment platform in Malaysia — not just in terms of technical security, but also in transparency, fairness, and respect for every player. We believe everyone who registers with us deserves a consistent, reliable, and enjoyable experience with no reason for doubt. From seamless deposits via Touch 'n Go eWallet or DuitNow to withdrawals processed promptly — every touchpoint in your journey at 998hihi built with your needs at the forefront.
Vision 998hihi is to build an online entertainment ecosystem that genuinely understands the context and needs of Malaysian players. This means a relevant game selection — from Asian-themed slots, Sports Betting on the Malaysia Super League and EPL, to a live casino with Bahasa Malaysia-speaking dealers. We want every Malaysian player who visits 998hihi feel that this platform was built specifically for them, not merely a translation of a foreign platform. In the long run, we aim to 998hihi recognised as a name synonymous with trust in Malaysia's online entertainment industry.
How a simple idea grew into an entertainment destination for thousands of Malaysians
998hihi was not born in a sleek corporate office filled with executives in formal attire. It started from a simple observation made by a group of individuals who knew the online entertainment industry inside out and had a deep understanding of the Malaysian market: most online entertainment platforms available at the time were not truly built for Malaysian players. They offered half-translated experiences, irrelevant deposit methods, and interfaces that felt foreign and difficult to navigate.
It was from that observation that 998hihi was built. Starting from a small but dedicated team, we set out to create a platform that would feel truly Malaysian — from the game selection and payment methods to the interface language and the way we treat our players. Every design decision, every game provider we chose, and every operational policy we put in place was made with one question in mind: "Is this the best we can do for our Malaysian players?"
Today, 998hihi proud to serve over 50,000 active daily members across Malaysia — from Kuala Lumpur to Kota Kinabalu, from Johor Bahru to Kuching. Different backgrounds, different gaming preferences, but one thing in common: they all trust 998hihi as their platform of choice for safe and enjoyable online entertainment.
Our journey has certainly not been without its challenges. In such a fiercely competitive industry, it is easy to fall into the trap of chasing rapid growth at the expense of service quality. We have faced those moments, and we chose not to take the easy way out. Every time we had to choose between short-term profit and the interests of our players, we chose our players. That is why the 998hihi continues to grow organically through word-of-mouth recommendations — not through empty promises or misleading marketing tactics.
Six key advantages that set us apart from other platforms
The entire platform 998hihi protected by 256-bit SSL encryption – the same security technology used by Malaysia's leading banking institutions. Your personal data, account information and every financial transaction are fully encrypted. We also employ two-factor authentication (2FA) to safeguard your account against unauthorised access.
SSL 256-bit + 2FA998hihi partners with world-class game providers including Pragmatic Play, PG Soft, Evolution Gaming, and Spribe. Our collection spans modern video slots, live casino games with real dealers, football and badminton sports betting, e-sports, fishing games, and much more. All games are licensed and use certified RNG.
Pragmatic • PG Soft • EvolutionWe support payment methods that are genuinely relevant to Malaysian users: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). Deposits are processed in under 2 minutes. Withdrawals for regular members are processed within 30 minutes, while Diamond and Crown Elite VIP members enjoy instant withdrawals.
TNG • GrabPay • DuitNow • FPXSupport team 998hihi available around the clock – 24 hours a day, 7 days a week, 365 days a year. You can reach us via live chat, email or WhatsApp. Our average response time is under 3 minutes for live chat. All our support agents are fluent in Bahasa Melayu and have a thorough understanding of the local player experience.
Response < 3 MinutesOver 80% of players 998hihi play via their smartphones – and we get that. Our platform is fully optimised for a seamless mobile experience on both Android and iOS. No app download required. Simply open your web browser, log in, and all 500+ games are instantly accessible in full graphic quality.
Android & iOS CompatibleVIP Rewards Programme 998hihi has six tiers — Bronze, Silver, Gold, Platinum, Diamond, and Crown Elite. Each tier unlocks greater privileges: weekly cashback of up to 30%, birthday bonuses of up to RM 8,888, a dedicated personal account manager, exclusive VIP table access, and daily withdrawal limits of up to RM 500,000.
6 VIP Tiers • 30% CashbackFive principles we hold firm in every decision we make — from what happens behind the scenes technically to the way we engage with our players.
All game RTP figures are publicly displayed. Bonus terms are written in plain, easy-to-understand language. There are no hidden fees on any transaction at 998hihi.
Every system update, every policy change, and every product decision at 998hihi is measured against one key criterion: is this good for our players?
Investment in cybersecurity and data protection is an absolute priority at 998hihi — not something we do out of obligation, but because we genuinely care.
998hihi provides responsible gaming tools such as deposit limits, loss limits, and session break options. Healthy entertainment is entertainment that stays in control.
We constantly listen to player feedback and use it to keep improving the platform 998hihi. Today's version is always better than yesterday's.
Every one of these milestones is a testament to the invaluable trust of Malaysian players.
998hihi launched in beta with an initial collection of 50 slot games and our first live baccarat table. The early response from the Malaysian player community was overwhelmingly encouraging.
Official platform launch with 150+ games. The integration of local Malaysian payment methods — Touch 'n Go eWallet and FPX — marked a turning point in our membership growth.
The 6-tier VIP Rewards Programme was introduced alongside a Sports section covering Malaysia Super League and EPL betting. Active membership reached 10,000.
The E-Sports section (Mobile Legends, DOTA 2, CS:GO) and Virtual Sports were launched to meet the needs of Malaysia's younger generation of players. The platform was also re-optimised for mobile.
998hihi reached 50,000 daily active members — a milestone that reflects the trust the Malaysian player community has placed in our platform.
The game library expanded to 500+ titles. Personal account manager services for Diamond and Crown Elite members were rolled out. 998hihi keep moving forward.
The concrete steps we take to protect every one of our members
All data is encrypted to the highest industry security standards.
All games use independently audited random number generators.
An identity verification process to ensure the security of all members.
A suspicious activity detection system running 24/7 in the background.
Your personal information is never shared with third parties without your consent.
Self-exclusion and responsible gaming tools are available to all 998hihi members at any time.
All popular payment methods in Malaysia are accepted at 998hihi
Minimum deposit RM 20 • Processed in < 2 minutes • Zero transaction fees
One thing that sets 998hihi from other platforms is our genuine commitment to responsible gaming. We don't simply put up an "18+" banner and call it done. We actively invest in ensuring our platform never becomes a source of harm for any of our members.
Every member 998hihi have access to a comprehensive suite of self-control tools through their account settings. These include self-set daily and weekly deposit limits, loss limits that automatically block further betting once reached, temporary play-break options ranging from 24 hours to 7 days, and long-term self-exclusion for those who need a more extended break.
We also actively share information on the signs of problem gambling and provide links to professional support resources for anyone who feels they need help. At 998hihi, we believe that good business and good ethics go hand in hand — and we aim to prove that every single day.
Platform 998hihi is open to users aged 18 and above only. We apply a strict age and identity verification process during registration to ensure full compliance with this policy. Protecting younger players is a commitment we will never compromise on.
Answers to the most frequently asked questions about our platform
Register for free today and join over 50,000 Malaysian players who already trust 998hihi as their online entertainment platform of choice.