Terms & Conditions 998hihi – The Complete Guide to Using Malaysia's Online Entertainment Platform

Welcome to 998hihi, an online entertainment platform operating in Malaysia. These Terms & Conditions constitute a legally binding agreement between you ("User" or "Member") and 998hihi ("Platform", "we", "us").

By registering an account, making a deposit, accessing any section of the website, or using any services provided by 998hihi, you automatically agree to comply with and be bound by all terms, conditions, policies, and guidelines set out in this document as well as any other documents referenced herein.

If you do not agree with any part of these Terms & Conditions, you are advised not to use the platform 998hihi. Continued use of the platform following any amendments to these terms will be deemed acceptance of those changes.

To register and use the 998hihi platform 998hihi, you must satisfy all of the following eligibility requirements:

• Aged 18 years and above at the time of registration. 998hihi enforces a strict minimum age policy with zero tolerance.
• Is legally eligible to enter into a binding agreement in Malaysia.
• Not currently listed on any recognised gambling platform's self-exclusion register.
• Providing accurate, truthful, and up-to-date registration information. False or misleading information is grounds for immediate account closure.

Each individual is permitted to hold only one account at 998hihi. Holding multiple accounts under the same individual, whether using different names, phone numbers, IP addresses, or payment details, is a serious violation of these Terms & Conditions.

998hihi reserves the right to request identity verification (KYC) at any time. Users who fail to complete the KYC process within the specified timeframe may face restrictions on deposits, withdrawals, or account access.

998hihi accepts a variety of popular and secure payment methods in Malaysia. All deposits are processed in Malaysian Ringgit (MYR) only. Accepted payment methods are:

• Touch 'n Go eWallet – instant deposit, processed in under 2 minutes
• GrabPay – available to all Grab app users in Malaysia
• Boost – Malaysia's local e-wallet supporting instant deposits
• ShopeePay – for users with an active ShopeePay balance
• DuitNow – instant transfers via Malaysia's DuitNow system
• FPX (Financial Process Exchange) – including Maybank2u, CIMB Clicks, RHB, and other major Malaysian banks

The minimum accepted deposit is RM 20 per transaction. There is no maximum deposit limit set, although 998hihi reserves the right to request clarification on deposits exceeding a certain amount for legal compliance purposes.

998hihi does not charge any transaction fees on deposits. However, your payment provider may apply their own charges – please check directly with your provider.

Account Withdrawal 998hihi you are subject to the following conditions, all of which must be fully met:

• Your account must have completed the full identity verification (KYC) process.
• The minimum withdrawal amount is RM 50 per application.
• Your withdrawal method must be the same as, or similar to, your deposit method for anti-money laundering security purposes.
• Any active bonus with an outstanding rollover requirement must be fulfilled before a withdrawal can be approved.

Withdrawal processing times are as follows: Bronze and Silver members within 30 minutes to 2 hours; Gold and Platinum members within 30 minutes; Diamond and Crown Elite members within 15 minutes or faster.

998hihi reserves the right to request additional supporting documents for any withdrawal exceeding RM 10,000 or where there are signs of suspicious activity on the account.

All bonuses and promotions offered by 998hihi – including deposit bonuses, cashback, VIP upgrade bonuses, birthday bonuses, and periodic promotions – are subject to the specific terms and conditions stated alongside each respective promotion.

General terms applicable to all bonuses at 998hihi:

• Each bonus may only be claimed once per member unless otherwise stated in the promotion terms.
• Bonus value cannot be withdrawn directly – it must first meet the stipulated rollover requirements.
• Rollover is calculated based on the total wagering amount that must be completed before a withdrawal is permitted.
• If you withdraw funds before the rollover requirement is met, any remaining bonus balance associated with that withdrawal will be automatically forfeited.
• VIP Rewards Programme 998hihi has six tiers: Bronze, Silver, Gold, Platinum, Diamond, and Crown Elite. Upgrades are automatic, based on cumulative deposits.

998hihi reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. All decisions by 998hihi regarding any bonus-related disputes is final.

Use of the gaming platform 998hihi – including slots, live casino, sports betting (football, badminton, Malaysia Super League, EPL), e-sports, virtual sports, and roulette – are subject to the following rules:

• All games on 998hihi uses an independently audited RNG (Random Number Generator) system to ensure fairness.
• All game results are final once a round or bet has been settled. No appeals may be made against valid game outcomes.
• In the event of a technical disruption during an active game, 998hihi reserves the right to void the round in question and return the wager to the user's account.
• The use of automated software (bots), tools, or any method that provides an unfair advantage is strictly prohibited.
• Minimum and maximum bet limits for each game are set by the respective game provider and may vary.

998hihi reserves the right to void any bet suspected of being placed through unauthorised means or in a manner that violates the spirit of fair play, regardless of whether a win or loss has been recorded.

As a member of 998hihi, you agree to:

• Using the platform solely for personal entertainment purposes and not for any commercial or business use.
• Never share your login credentials with anyone. You are solely responsible for all activity that takes place under your account.
• Not using funds from illegal sources to make deposits at 998hihi.
• Report to the support team 998hihi as soon as you become aware that your account may have been accessed by an unauthorised party.
• Do not attempt to exploit any technical bugs or system vulnerabilities you encounter. Instead, please report them to us.
• Refrain from using offensive, abusive, or bullying language towards any support staff or other users on any communication platform 998hihi.

Violations of any of these provisions may result in a warning, temporary suspension, or permanent account closure without a refund of the remaining account balance.

998hihi takes the protection of users' personal data very seriously. All personal information you provide during registration and use of the platform is governed by our separate Privacy Policy.

In summary, 998hihi is committed to:

• Keeping your personal data secure using 256-bit SSL encryption.
• Not selling or transferring your personal information to third parties without your consent, except where required by law.
• Using your data solely for platform operations, identity verification, fraud prevention, and service communications.
• Complying with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) in all aspects of handling your data.

For more information on how 998hihi handles your data, please refer to our Privacy Policy in full.

998hihi reserves the right to suspend or close any account, with or without prior notice, under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Fraud, money laundering, or any other illegal activity.
• Providing false or misleading information during registration or the KYC process.
• Holding multiple accounts.
• Use of bots or automated software.
• Upon request by the relevant authorities.

Users may also close their own account at any time by contacting our support team 998hihi. Any remaining balance in a voluntarily closed account (once all rollover requirements have been met) will be refunded via the original payment method within 7 working days.

998hihi provides its platform on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the platform's continuous availability, accuracy, or suitability for any particular purpose.

To the extent permitted by Malaysian law, 998hihi shall not be liable for:

• Any loss or damage arising from the use of, or inability to use, the platform.
• Loss of income, anticipated profits, or business opportunities arising from service disruptions.
• Any actions by third parties that are beyond the control of 998hihi.
• Inaccurate information provided by third-party game suppliers.

Maximum liability 998hihi to any user under any circumstances shall not exceed the total amount you deposited in the 30 days preceding the relevant claim.

998hihi believes that online entertainment should remain just that – something fun and within your control, not a source of stress or financial hardship. To that end, we provide the following tools for all our members:

• Deposit Limit – set daily, weekly, or monthly deposit limits on your account at 998hihi.
• Loss Limit – once this limit is reached, the system will block any further wagering for that period.
• Play Break – a temporary break ranging from 24 hours to 7 days, which can be activated immediately.
• Self-Exclusion – an option to self-exclude from the platform for an extended period.
• Reality Check – periodic reminders about the amount of time you have spent on the platform.

If you or someone you know may be experiencing gambling-related issues, please contact the 998hihi support team 998hihi that will help you access the appropriate support resources. Play smart and responsibly.

998hihi reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Any material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect.

Continued use of the platform 998hihi after the notice of amendment will be considered as acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before the effective date of the amendment.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through good-faith negotiation, failing which it shall be referred to a court of competent jurisdiction in Malaysia.

Last updated: 1 January 2026. If you have any questions regarding these Terms & Conditions, please contact our support team 998hihi via email: support@998hihi.bet or live chat, available 24/7.