At 998hihi, we understand that your trust is not freely given — it must be earned every day. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This is not merely a written commitment – it is how we operate every day to protect your data
All data you send to and receive from 998hihi is encrypted using 256-bit SSL — the same security technology used by Malaysia's leading banking and financial institutions such as Maybank and CIMB.
256-bit SSL Active998hihi has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit prior consent.
Zero Data SellingAll data handling practices at 998hihi are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 – the primary legislation safeguarding the privacy rights of Malaysians.
PDPA 2010 CompliantYou have the right to access, correct, and request the deletion of your personal data from 998hihi at any time. This is not a privilege – it is your right under Malaysian law.
Guaranteed User RightsYour data is stored on servers protected by layered access controls, audit logs and 24-hour monitoring. Access to members' personal data 998hihi is restricted to staff who genuinely require it.
Restricted & Audited AccessIn the event of any security incident affecting your data, 998hihi committed to notifying you within 72 hours, in line with international data protection best practices.
72-Hour NoticeA clear and transparent overview of the data that 998hihi collect and why it is required
| Data Type | Sample Information | Purpose of Collection | Data Retention Period |
|---|---|---|---|
| Identity Data | Full name, IC number, date of birth | KYC verification, fraud prevention, legal compliance | Duration of active account + 7 years |
| Contact Data | Malaysian phone number, email address | Service communications, security notifications, customer support | For the duration of the active account |
| Financial Data | Bank name, account number (partial), MYR transaction history | Deposit processing (TNG, GrabPay, DuitNow, FPX) & withdrawals | 7 years (financial compliance) |
| Technical Data | IP address, browser type, device type, OS | Account security, fraud detection, platform optimisation | 90 days |
| Gaming Data | Betting history, games played, session duration | Responsible gaming compliance, customer support, auditing | 3 years |
| Cookie & Analytics Data | Browsing behaviour, preferences, session data | User experience improvement, platform performance analytics | 13 months |
Under Malaysia's PDPA 2010, you are entitled to the following rights, which we fully respect
You have the right to request a copy of all personal data that 998hihi hold about you at any given time.
You may request the correction of any inaccurate or outdated personal data held in 998hihi.
You may request the deletion of your data from our systems, subject to applicable legal obligations.
You have the right to object to the processing of your data for any direct marketing or profiling purposes.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances as provided for by law.
998hihi ("we", "platform") are committed to protecting the privacy of every individual who uses our services. This Privacy Policy covers all collection, processing, storage, and protection of personal data in connection with the use of the online entertainment platform 998hihi.
This document is issued in accordance with the provisions of Personal Data Protection Act 2010 (PDPA 2010) Malaysia and international best practices in personal data protection. It applies to all users of the platform 998hihi based in Malaysia.
By registering an account or using any of the services at 998hihi, you are deemed to have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree, you are requested not to use our platform.
998hihi collect your personal data only to the extent necessary to provide a secure, seamless, and responsible service. The following are the categories of data we collect:
We never collects information that is not required for the platform's operations. All requests for sensitive data such as medical or religious information are not made by 998hihi.
Your personal data is collected by 998hihi through a variety of means, depending on how you interact with our platform:
998hihi only uses your personal data for legitimate, stated purposes. The following are the primary purposes for which your data is used:
998hihi will not use your data for any purpose beyond those listed above without first obtaining your renewed consent.
Core principles 998hihi is that your personal data belongs to you. We do not sell, rent, or trade your data. However, in the following limited circumstances, we may need to share data with certain parties:
998hihi uses cookies and similar technologies to enhance the user experience, ensure security, and analyse platform performance. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the platform 998hihi. Please note that disabling all cookies does not mean your data is not collected at all — certain technical data is required for basic security operations.
998hihi employs multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
While we take all reasonable precautions, no system can guarantee absolute 100% security. We encourage you to play your part in protecting your account by using a strong password, keeping your login credentials private, and promptly reporting any suspicious activity to us.
998hihi retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you. The deletion process employs methods that meet recognised security standards to ensure the data cannot be recovered.
In the course of its operations, 998hihi may need to transfer some of your personal data to servers or parties located outside Malaysia — for example, international game providers such as Pragmatic Play or Evolution Gaming.
Should such a transfer take place, 998hihi ensures that:
Your sensitive financial data — including Malaysian bank account information and transaction history — is processed and stored in compliance with Malaysian regulatory requirements.
Platform 998hihi is intended solely for users aged 18 years and above. We do not intentionally collect, store or process personal data of individuals under the age of 18.
Should we discover that personal data belonging to a minor has been collected without our knowledge — whether through fraudulent registration or by other means — we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe that your underage child may have registered an account at 998hihi, please contact us immediately at privacy@998hihi.bet so that we may take the appropriate action.
Website 998hihi does not contain links to external third-party websites. However, in the context of games provided by third-party suppliers such as Pragmatic Play, PG Soft, and Evolution Gaming, those game interfaces are governed by the respective suppliers' own privacy policies.
998hihi is not responsible for the privacy practices or content provided by third-party game providers. We encourage you to review the respective privacy policies of each provider if you have specific concerns.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 998hihi handles your personal data, you may contact our Data Privacy Officer through any of the following channels:
We will acknowledge receipt of your request within 3 business days and endeavour to resolve it within 14 business days. For more complex cases involving identity verification or extensive record reviews, this period may be extended to up to 30 business days, with prior notice to you.
If you are not satisfied with the resolution we provide, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the regulatory body under the Malaysian Ministry of Communications.
Your privacy is fully protected. Register free today and enjoy a safe, transparent and responsible online entertainment experience alongside more than 50,000 Malaysian players.